Delivery & Refund Policy

Return & Refund Policy – G&D Furniture Hub

At G&D Furniture Hub, customer satisfaction is our top priority. Each piece of furniture is

crafted with care and thoroughly inspected before delivery. However, if you face any issues,

please read our return and refund guidelines below:

✅ Returns & Replacements

 Eligible Returns: Returns are accepted only if:

o The product is damaged.

o The item received is defective or different from what was ordered

o You notify us within 24 hours of delivery with clear photos/videos as proof

 Non-Returnable Items:

o Custom-made or personalized furniture

o Products damaged due to misuse, wear & tear, or self-assembly issues

o Items returned without original packaging or invoice

 Return Process:

1. Email us at www.gdfurniturehub.com or WhatsApp at 9115555357 within 24 hours

of delivery.

2. Share order ID, issue details, and pictures/videos

3. Our team will review and guide you through the return steps

 Refunds

 Refund Approval: Once the return is approved and received in original condition, we

will initiate your refund.

 Refund Timeline: Within 7-10 working days via the original payment method

 Partial Refunds may apply if the product is not returned in its original packaging or

shows signs of use

Exchange Policy

 We allow exchanges in case of size or design issues (only for standard catalogue

items, not custom pieces), subject to availability and courier charges.

Order Cancellations

 Orders can be cancelled within 24 hours of placement.

 Custom orders or items already dispatched cannot be cancelled.

Need Help?

For any support related to returns, exchanges, or refunds, please contact: